The Tulsa Forum by TulsaNow

Dear Forum Patrons,

I had a first for me today.  I filed a claim with the BBB against 75 South Storage.

We rented a unit for a few months while our house was being finished in Jenks.  We moved the majority of our things out, but our movers couldn't get our chiminea or grill onto the truck...I said that it was no big deal because I could get them later....well....

A week later and we go to pick up that chiminea and grill and, lo and behold, we have been MOVED OUT of our unit and into the unit next to us...and to boot, our $350 chiminea is now "missing."  Would be no big deal but it was my father's who passed away a couple of years ago.

Called the owner today and he was completely unprofessional to say the least.  He basically informed me that even though I had paid my bill until the end of August, we were moved out because "we were in the wrong unit."  We were basically told to piss off and that he had no interest in even reviewing the survelance footage which clearly films our unit.  We were informed that since it's a new system that it might not work anyways.

I SMELL A RAT.

So my question is...what should I do with this bozo?  I know what my options are, but I'm feeling like making an example out of him because he was so unhelpful...the least he could do is look at the video footage.

Find out where he lives.

Go to his house and get back your chiminea.

Clearly a breach of contract action in small claims court.

I promise to securely store your property in exchange for your promise to pay.

You paid, he failed to securely store your property.  One has to presume that him opening up your unit and moving your property had something to do with the missing items.  Especially since you were not informed.  Damages:  $350 plus a refund for August (services not provided as promised).

I'd call one more time and try to work it out, maybe you caught him in a grumpy mood for some reason. Then make a veiled threat and see what happens.  If nothing, sue him.  $500 is worth an afternoon not to mention the pleasure of givin ghim his due.

NEXT CASE!

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Originally posted by recyclemichael

Find out where he lives.

Go to his house and get back your chiminea.

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[:D]  That's why I'm guessing he doesn't want to review the camera footage..

quote:

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Originally posted by cannon_fodder

Clearly a breach of contract action in small claims court.

I promise to securely store your property in exchange for your promise to pay.

You paid, he failed to securely store your property.  One has to presume that him opening up your unit and moving your property had something to do with the missing items.  Especially since you were not informed.  Damages:  $350 plus a refund for August (services not provided as promised).

I'd call one more time and try to work it out, maybe you caught him in a grumpy mood for some reason. Then make a veiled threat and see what happens.  If nothing, sue him.  $500 is worth an afternoon not to mention the pleasure of givin ghim his due.

NEXT CASE!

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Thanks Judge Hogshead!  If cases could only be decided that fast!

He has no interest in settling.  At the end of our conversation he told me to have "my attorney" put it in writing and send it to him for his review and he could see what could be done.  Obviously no average joe is going to pay for that...

I can't wait till he gets a letter back from me instead.  Dumbazz.

Man, I would really be tempted to drive by his house and poke my head in his backyard.  It wouldn't surprise me either way, more than likely whatever lackey he had move your stuff ist he one that stole it.  Or they just set it and the grill out, and when one went missing they put the other inside.

Its still illegal to fire bomb crappy businesses, right?

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Originally posted by cannon_fodder

Man, I would really be tempted to drive by his house and poke my head in his backyard.  It wouldn't surprise me either way, more than likely whatever lackey he had move your stuff ist he one that stole it.  Or they just set it and the grill out, and when one went missing they put the other inside.

Its still illegal to fire bomb crappy businesses, right?

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Only in Oklahoma...we're in the Bible belt.  We're only allowed to stone people to death 'round these parts.  Rainin' down fire is god's biz.

He called me back about 30 mins ago for god knows what...  I'm gonna let him stew in it for a bit before I see what he has to say.

Off 75 near 41st & Union? I stored my airboat there for the first year. He quoted me one price then jacked it up the second month. I didn't notice till later when he told me that was just a "first month" rate. He's a creep.

Not the same storage units, but owned by the same guy if I'm not mistaken...

My guess is they moved you OUT and not OVER. I had a similar experience where my storage unit was auctioned off, it was only when they were signing the sale paperwork did they notice they had the wrong unit.

I bet you were lucky the grill was still there, he was probably taking them/selling them.

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Originally posted by iplaw

Dear Forum Patrons,

I had a first for me today.  I filed a claim with the BBB against 75 South Storage.

We rented a unit for a few months while our house was being finished in Jenks.  We moved the majority of our things out, but our movers couldn't get our chiminea or grill onto the truck...I said that it was no big deal because I could get them later....well....

A week later and we go to pick up that chiminea and grill and, lo and behold, we have been MOVED OUT of our unit and into the unit next to us...and to boot, our $350 chiminea is now "missing."  Would be no big deal but it was my father's who passed away a couple of years ago.

Called the owner today and he was completely unprofessional to say the least.  He basically informed me that even though I had paid my bill until the end of August, we were moved out because "we were in the wrong unit."  We were basically told to piss off and that he had no interest in even reviewing the survelance footage which clearly films our unit.  We were informed that since it's a new system that it might not work anyways.

I SMELL A RAT.

So my question is...what should I do with this bozo?  I know what my options are, but I'm feeling like making an example out of him because he was so unhelpful...the least he could do is look at the video footage.

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Rake him across the coals....He's acting tough but I he will soften up when he finds out your serious.....Not to mention the fact he has probably been bullying more prople than just you......

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Originally posted by Breadburner
Rake him across the coals....He's acting tough but I he will soften up when he finds out your serious.....Not to mention the fact he has probably been bullying more prople than just you......

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That's what makes me want to make an example of him.  I can't stand it when people have such little regard for their customers or their property.

quote:

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Originally posted by iplaw

Not the same storage units, but owned by the same guy if I'm not mistaken...

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I was thinking about getting a unit at the one near 41st & Union. But if it's the same guy, no thanks. [V]

TulsaMini needs a mini-storage?

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Originally posted by TulsaMINI

quote:

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Originally posted by iplaw

Not the same storage units, but owned by the same guy if I'm not mistaken...

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I was thinking about getting a unit at the one near 41st & Union. But if it's the same guy, no thanks. [V]

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Please ask to see if the owner/manager is the same person.  PM me when you find out their name and I can confirm or deny, but I don't want to publish his name here...at least for now..

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Originally posted by recyclemichael

TulsaMini needs a mini-storage?

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Yeah, it's a lot of little stuff.

Good luck iplaw.  I hope you can burn him or at least put the fear of Law in him.

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Originally posted by Townsend

Good luck iplaw.  I hope you can burn him or at least put the fear of Law in him.

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Me too. I can't stand these types of people. Rake him across those coals really good, leave very little flesh.

IP,

Do you know any good attornies?

I guarantee what happened was this DB figured that you had moved your stuff and the rest was abandoned.  I suspect he's furnished an entire house and a few rental houses to boot with "abandoned" items from his storage bidness.

TulsaMini- you are just too quick! [:P]

Well...

I have some good news.

I got a call from the owner this morning, and he has offered to reimburse me for the chiminea and profusely apologized to me on the phone...

He actually went and watched his video feed from his cameras, and though he wouldn't confirm/deny outright, either his employee or the new renter was seen stealing my chiminea.

He actually was a stand-up guy and admitted fault in the matter. I was told that his employee would be dealt with for moving stuff out of my storage space.

hmmm, maybe he's also a TulsaNow reader and saw the posts!  [:)]

Glad it worked out.  I always figure you can't help the mistake once it's made, but how you resolve it is what matters.  

Glad there's somewhat of a happy ending.  You can buy another one, but it's still not your dad's.

I can't believe he'd rather pay you than to track down the whereabouts of the chiminea if it's on video.

At least he did do the right thing.  I still won't rent from him though.

Yeah.  I was still torn about what to do even when he offered because I don't want him to think he can just waltz into someone's storage unit and remove items because the renter is somehow inconveniencing them.

After giving him a short explaination on what type of liability he could subject himself to, he explained to me that there was miscommunication between an employee and us.  Apparently they thought we returned our pass card and that we were moved out...

Either way it's over and he did the right thing....

Great News!  I just got back from firebombing this lowlife's storage units and... oh, wait a minute.

Crap.

You'd better get back over there stat!

(http://www.utsystem.edu/ohr/neo/graphics/Risk%20Managment/RiskManagmentGraphics/FireExtinguisher.gif)

I gave up Molotov cocktails after I saw "A Bronx Tale".