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Corporate political statements backfire

Started by RecycleMichael, December 09, 2012, 08:07:36 AM

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RecycleMichael

http://www.forbes.com/sites/rickungar/2012/12/04/papa-johns-applebees-and-others-pay-huge-price-for-anti-obamacare-politicking/

Papa John's, Applebee's And Others Pay Huge Price For Anti-Obamacare Politicking

It turns out that being a good corporate citizen is as important to selling pizzas as the thinness of the crust or the quality of the cheese.

If you don't believe it, just ask Papa John CEO, John Schnatter.

As covered—and criticized—in this column in great detail, Mr. Schnatter decided to mix his politics with his pepperoni when suggesting that he would be cutting the work hours for Papa John employees in order to bring them below the 30 hour per week threshold that would require Schnatter to provide his employees with healthcare benefits. It turns out, the pizza eating public did not approve.

Indeed, so serious was the reaction that Schnatter was forced to publish an op-ed piece where he sought to convince us that he never really intended to cut back worker hours but had simply been speculating on what he might do in response to the legislation.

According to YouGov BrandIndex,  a leading marketing survey that measures brand perception in the marketplace (called "Buzz"), Papa John's had good reason for concern as the pizza chain's brand identity has plummeted from a high of 32 on election day, to a remarkably low score of 4 among adults who have eaten at causal dining restaurants during the past month.

Ouch.

Papa John is not alone in his anti-Obamacare misery.

Fast food server, Applebee's, possessed a healthy Buzz score of 35 before Zane Terkel, CEO of one of the company's largest franchisees, appeared on television to complain about the law and to announce that he would not be building more restaurants or hiring any more workers in response to his objections to Obamacare. Applebee's "pre-Terkel" Buzz score of 35 now sits at a pathetic 5.

I don't imagine Mr. Terkel will be getting many Christmas cards this year from other Applebee's franchise owners.

While these corporate complainers have sought to explain away the hit they are experiencing at the hands of the public's perception, one such company is facing the music straight on. Darden Restaurants, Inc.— owner of Olive Garden, Red Lobster and LongHorn Steakhouse—has lowered its profit projections for the quarter ending November 25th, acknowledging that its bad numbers are the result of poorly performing  promotions, Superstorm Sandy and...wait for it...the poor publicity it engendered by its decision to test out a plan to cut back on healthcare costs by putting more workers on part-time schedules.

Hopefully, other businesses seeking to avoid their responsibilities under the healthcare law—such as Walmart who intends to cut back employee hours in the effort to push workers onto Medicaid rolls rather than take responsibility for their employees' health care—will get the message.
Power is nothing till you use it.

guido911

#1
Looks like I need to go to Papa Johns tonight, which is right across the street from Applebees. And I am sure that the loss of "Buzz" is entirely due to its position on Obamacare.

If you look at the link, Denny's apparently rebounded. Funny that isn't in that piece.
Someone get Hoss a pacifier.

RecycleMichael

You might need to eat a lot of times at those restaurants to make up for their lost customers. Soon you will look like me.
Power is nothing till you use it.

Hoss

Quote from: guido911 on December 09, 2012, 05:31:19 PM
Looks like I need to go to Papa Johns tonight, which is right across the street from Applebees. And I am sure that the loss of "Buzz" is entirely due to its position on Obamacare.

If you look at the link, Denny's apparently rebounded. Funny that isn't in that piece.

Sure it rebounded. Especially after Denny's corporate leaders stressed to the public that this single franchisee didn't reflect the whole of Denny's locations.

Sent from my Nexus 7 using Tapatalk 2

guido911

Quote from: RecycleMichael on December 09, 2012, 07:02:06 PM
Soon you will look like me.


I've been going for that look for years now, supermodel.
Someone get Hoss a pacifier.

guido911

Someone get Hoss a pacifier.